(Business) Process (BP) - Procedure

1 - About

A business process is a natural business activity performed in a organisation that typically is supported by a source data-collection system.

Example business process :

  • raw materials purchasing
  • orders
  • shipments
  • invoicing
  • inventory
  • general ledger

It's not referring to an organizational business department or function

Management processes should be organized more like operational processes, such as order-to-cash and procure-to-pay. Tried, tested, efficient and reliable.

A business process or business method is a collection of related, structured activities or tasks (that produce events) in order to deliver a specific service or product (serve a particular goal) for a particular customer or customers. It often can be visualized with a flowchart as a sequence of activities.

3 - Modeling

4 - Serial vs Parallel

  • Daisy Chain, one person must ask to another to be able to get something.

5 - Performance Management

A business process must supports all three aspects of performance management:

  • Shaping strategy through financial and operational planning
  • Taking action to execute the strategy across the business operations
  • Measuring the results to enable fact-based decisions

With this closed-loop process, business process continue to improve over time and realize business outcomes.

6 - Documentation / Reference

soft_skill/process.txt · Last modified: 2017/11/16 12:10 by gerardnico