About
Marketing Automation are automated Campaign that are created in the form of a workflow
Generally, the campaign starts by searching engagement with the user
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Format
Workflow format:
- trigger:
- Contact Driven: interactions from the user (visiting a page, opening an email, …).
- Time Driven: after a delay, on a specific date, at predefined time intervals
- action:
- assignment to a new segment
- sending an email
- …
Execution
Campaigns:
- are executed sequentially
- once per contact (a contact will not enter twice the same campaign)